Ask in plain English. Get health trajectories, account briefs, and ROI reports built from the same evidence your team already generated.
Answering “which enterprise accounts dropped engagement this quarter?” means learning somebody’s rule builder.
Segments are built in plain English, and health scores show trajectory over time rather than a single blended number.
Prepping to de-escalate an angry account is a completely different job from prepping for a strategic check-in, but you get the same generic summary for both.
An intervention brief surfaces recent sentiment drops, open tickets, and escalation history. An account-visit brief surfaces what’s been discussed and where it maps to capability. Every line cites its source.
The same account produces two different briefs depending on why you’re walking in.
QBRs turn into a scramble to assemble usage data into something that demonstrates return.
Usage and revenue data assemble into a report automatically, and top accounts trigger alerts when engagement drops.
