Tell customers "we shipped your request."
Releases — the account-level Close the Loop view — matches every customer feature request against your shipped releases from GitHub, RSS, and changelog sources. Then it drafts the emails so you actually send them.
Why teams use Releases
The asks live in calls and signals. The ships live in your release tooling. Close the loop without the spreadsheet.
AI matching across every request
Customer requests in BuildBetter signals matched against your shipped feature catalog. High-confidence matches separated from probables.
Multi-source release ingestion
GitHub releases and tags, public RSS changelogs, Changelog.com, or manual entries — pulled into one shipped catalog.
Drafted emails ready to send
Each match becomes a personalized "you asked, we shipped" email draft you can review and send. Closes the feedback loop in minutes, not days.
Per-account view
Every account's pending and matched requests in one place — so a CSM can run loop-closing as a workflow, not a manual hunt.
