BuildBetter

Slack Integration

Automatically capture feedback from Slack channels and send insights back to the right places. Two-way sync that keeps your team in the loop.

Slack integration interface

Channel Scraping

Automatically capture feedback from any Slack channel.

Auto-Sync

Data pulled automatically every 24 hours.

Manual Signals

Create signals directly from any Slack message.

Send Insights

Route insights to channels based on your rules.

Smart Filtering

Filter what gets sent where with custom criteria.

Real-time

Instant notifications when criteria are met.

Capture feedback automatically

Connect your Slack workspace and tell us which channels to monitor. We'll automatically scrape internal and external feedback every 24 hours.

Customer feedback channels

Capture feedback from #customer-feedback, #support, or any channel where customers share input.

Internal discussions

Pull insights from #product, #engineering, or team channels where product decisions happen.

Sales intel

Capture competitive intel and feature requests from #sales and #deals channels.

customer-feedbackSyncing
SM

Sarah M. Love the new dashboard but the export feature is confusing

Captured as feedback signal

MR

Mike R. Would be great to have keyboard shortcuts

Captured as feature request

LK

Lisa K. The mobile app crashes when I try to upload files

Captured as bug report

Last synced 2 hours ago47 signals this week

Create signals manually

See something important? Create a signal directly from any Slack message with a simple shortcut. Add context, tag it, and it's in BuildBetter.

Alex Chen2:34 PM

Just got off a call with Acme Corp - they're asking for SSO integration and said it's a dealbreaker for their security team. This is the third enterprise customer this week asking for this.

Create Signal
Type:Feature Request
Object:SSO Integration
Customer:Acme Corp

Send insights to the right channels

Set up rules to automatically route insights to the right Slack channels. Feedback, call summaries, issues - all delivered where your team already works.

πŸ“±
product-feedback
Rule:Send all feedback related to the mobile app project
πŸ›
bugs
Rule:Send any issues or problems customers mention
πŸŽ‰
wins
Rule:Send positive feedback and testimonials
πŸ“Š
leadership
Rule:Send weekly call summary digests

Example: Call summary to #sales

BuildBetterAPP

Call with Acme Corp - Q4 Renewal

Customer expressed strong interest in expanding to 50 seats. Main concerns: SSO integration timeline and API rate limits.

ExpansionEnterprise

Set up in minutes

Connect your Slack workspace with one click. Select the channels you want to monitor, set up your routing rules, and you're done.

1

Connect Slack

2

Select channels

3

Set routing rules

What's next

Keep exploring

Workflows

Automate Slack alerts and notifications

Explore Workflows

Support Handoff

Seamless context transfer across teams

See the use case
Your team already lives in Slack

Make sure no feedback slips through the cracks