Feedback + Conversations + Surveys
Connect your support platforms, survey tools, and community channels. Or send any feedback via our REST API. Every data point flows into BuildBetter for continuous insight generation.
Connect your support platform
Zendesk
Support tickets, custom fields, real-time webhook sync.
Intercom
Conversations, customer identity mapping, message history.
Kustomer
Full conversation history, customer timeline integration.
Freshdesk
Ticket import with agent notes and resolution data.
Front
Shared inbox conversations and customer threads.
Help Scout
Customer conversations and knowledge base data.
Salesforce
Service Cloud cases and customer interactions.
HubSpot
Service Hub tickets and conversation threads.
Pylon
Support conversations and customer feedback.
Import surveys and community feedback
Survey Platforms
Typeform
SurveyMonkey
Google Forms
Qualtrics
Tally
FilloutCommunity & Reviews
Slack
Circle
Discourse
GitHub
G2
TrustpilotFeedback Ingestion API
Send any customer feedback, surveys, NPS data, or support tickets to BuildBetter via API. Create feedback sources, link to customer profiles, and ingest structured data — all analyzed alongside your calls and documents.
What you can do with it
Support Intelligence
- Identify recurring issues
- Track resolution sentiment
- Spot escalation patterns
- Generate priority reports
Product Insights
- Surface feature requests
- Track bug report trends
- Identify usability issues
- Inform roadmap priorities
Customer Health
- Detect at-risk accounts
- Monitor satisfaction trends
- Track ticket volume per customer
- Prevent churn signals
