One public place to ask, vote, and follow along.
Give customers a feedback board, a roadmap, and a changelog that stay connected to the feedback you're already collecting everywhere else.
The public side of customer-led
Your customers see progress. Your team sees demand.
Feedback boards with voting
Customers post ideas and vote on what matters. You see who asked, how many are waiting, and which accounts are behind each request.
A roadmap you don't maintain twice
Planned, In Progress, and Shipped columns that move as the work moves. Customers stop asking for status because the status is public.
Changelog that reaches people
Publish what shipped to a public board, or embed the release feed in your own app with a lightweight what's-new badge and unread tracking.
Connected to real feedback
Portal posts match against the requests already extracted from your calls, tickets, and conversations, so a public board reflects everything you know, not just what customers thought to post.
Then close the loop
A shipped feature is only worth what customers know about it. When something ships, BuildBetter matches it back to everyone who asked and drafts the message telling them.
Roadmap
Show customers what's coming.
A public roadmap built from the feature requests you already collect — so it stays current without becoming another thing you maintain twice.
- Backed by real requestsRoadmap items connect to the feature requests extracted from your calls, tickets, and conversations — not just the ones customers thought to post publicly.
- See the demand behind each itemVotes, the accounts asking, and the revenue behind them. Prioritization stops being a debate about who remembers which call.
- Shipping closes the loopWhen something moves to Shipped, BuildBetter can tell everyone who asked for it, with a drafted message ready to send.
Changelog
Tell customers what shipped.
Publish releases to a public changelog, embed a what's-new feed in your product, and let BuildBetter tell the people who actually asked for each feature.
- Public changelog boardsPublish releases to a board customers can visit and follow. Run separate boards per product line when one feed would be noise.
- Embed it in your productDrop a lightweight what's-new badge and release feed into your own app with a public board key. Customers see what changed without leaving.
- Tell the people who askedBuildBetter matches shipped features back to the customers who requested them and drafts the message, so a release note becomes a real conversation.
What's next
Close the Loop
Match what you shipped to the customers who asked, then tell them
Knowledge Gaps
The questions your board keeps getting that your docs never answered
Public by design
Built for customers to actually use.
Public or private boards
Run an open board for anyone, or keep it behind the door while you're finding your footing.
Embed anywhere
Drop the changelog feed into your product with a public board key and isolated styling that won't fight your CSS.
Know who's waiting
See the people and companies behind every vote, so you can tell them personally when it ships.
