Portal

One public place to ask, vote, and follow along.

Give customers a feedback board, a roadmap, and a changelog that stay connected to the feedback you're already collecting everywhere else.

The public side of customer-led

Your customers see progress. Your team sees demand.

Feedback boards with voting

Customers post ideas and vote on what matters. You see who asked, how many are waiting, and which accounts are behind each request.

A roadmap you don't maintain twice

Planned, In Progress, and Shipped columns that move as the work moves. Customers stop asking for status because the status is public.

Changelog that reaches people

Publish what shipped to a public board, or embed the release feed in your own app with a lightweight what's-new badge and unread tracking.

Connected to real feedback

Portal posts match against the requests already extracted from your calls, tickets, and conversations, so a public board reflects everything you know, not just what customers thought to post.

Then close the loop

A shipped feature is only worth what customers know about it. When something ships, BuildBetter matches it back to everyone who asked and drafts the message telling them.

Public by design

Built for customers to actually use.

Public or private boards

Run an open board for anyone, or keep it behind the door while you're finding your footing.

Embed anywhere

Drop the changelog feed into your product with a public board key and isolated styling that won't fight your CSS.

Know who's waiting

See the people and companies behind every vote, so you can tell them personally when it ships.