BuildBetter

We charge on the value
we provide, not on the
budget you have.

This isn't three separate tools.

One home.Three powerful solutions.

Powerful Agents for Everyone

Give your entire team AI agents that actually understand your business. With unlimited seats, every person in your org gets instant access to customer intelligence — no per-seat pricing holding you back.

Record Every Interaction,
Inside and Out

Bring together internal and external calls, messages, and interactions. BuildBetter unifies every touchpoint into one source of truth for meaningful insight.

Effortless Insights, Accessible In Every Format

Dashboards, reports, MCPs, workflows, and automations — your insights delivered however your team works. Skip the grunt work and get decision-ready intelligence without spending hours on setup.

Value at every stage.

Import recordings from your tools, use our bot, or record locally with no bot. Mix and match per call.

10+ recording integrations
Recordings
Zoom logoZoomGoogle Meet logoGoogle MeetWebex logoWebexMS Teams logoMS TeamsGong logoGongChorus logoChorusFireflies logoFirefliesFathom logoFathomLoom logoLoomGoToMeeting logoGoToMeeting
View all integrations
18+ text thread integrations
Ticketing
Intercom logoIntercomKustomer logoKustomerZendesk logoZendeskFreshdesk logoFreshdeskFront logoFrontHelp Scout logoHelp ScoutPylon logoPylon
Documentation
Notion logoNotionConfluence logoConfluenceGoogle Docs logoGoogle DocsCoda logoCodaSharePoint logoSharePoint
Project Management
Slack logoSlackLinear logoLinearJira logoJiraAsana logoAsanaMonday logoMondayShortcut logoShortcut
View all integrations
11+ surveys & feedback sources
Surveys
Typeform logoTypeformSurveyMonkey logoSurveyMonkeyGoogle Forms logoGoogle FormsQualtrics logoQualtricsTally logoTally
Feedback
GitHub logoGitHubDiscord logoDiscordProductboard logoProductboardCanny logoCannyG2 logoG2Trustpilot logoTrustpilot
View all integrations
8+ CRM & data integrations
CRM
HubSpot logoHubSpotSalesforce logoSalesforceAttio logoAttioPipedrive logoPipedrive
Data & Automation
Zapier logoZapiern8n logon8nSegment logoSegmentSnowflake logoSnowflake
View all integrations
All features available
  • Unlimited Seats
  • Custom Documents
  • Custom Dictionary
  • Unlimited Signals
  • Reports Workflows
  • CustomContext
  • Unlimited BB Chat
  • Industry-leading Summaries
  • Customize Bot Image

“You're hands down the best vendor I've worked with since being in tech. Everyone's been very impressed with how you approach your customers.”

Morgan Koufos

User Interviews

Unlimited seats on ALL plans — all features available
Perfect for teams1 - 5

Hobby

Save 15+ hours
of work every month

$7.99/month

We get it, getting approval for your entire team can take some time. Get value today.

Sign up now

Includes:

  • Unlimited BB Chat
  • All core features
  • Basic integrations
  • Email support
  • 1260/mcredits
  • ~2 hoursor~35 threads
  • $0.014per additional credit
Perfect for teams5-25

Starter

Save 480 hours
of work every month

$134/month

Perfect for teams scaling meetings and customer data.

Schedule Demo

Includes everything in Hobby, plus:

  • Basic support
  • All available integrations
  • 11,167/mcredits
  • ~21 hoursor~340 threads
  • $0.012per additional credit
  • CRM:
  • Project management:
Perfect for teams25-250

Explorer

Save 3,200 hours
of work every month

$314/month

Empower your entire org with knowledge operations and ship better products, faster.

Schedule Demo

Includes everything in Starter, plus:

  • 39,250credits per month
  • ~75 hoursor~1200 threads
  • $0.008per additional credit
  • Webhooks & automations
  • Custom bot branding
  • Full API and MCP access
  • Document Templates
Perfect for teams250+

Pro

Save 6000+ hours
of work every month

$720/month

Ideal for large organizations (250+) with extensive data processing needs

Contact Sales

Includes everything in Explorer

144,000/mcredits
~275 hoursor~4,500 threads
$0.008per additional credit
Advanced CRM implementation
Custom Taxonomy
People Enrichment
Download Signals
Slack priority support
Perfect for teams500+

Enterprise

Save 6000+ hours
of work every month

Custom price

Ideal for large organizations (500+) with extensive data processing needs

Contact Sales

Includes everything in Growth and PLG, plus:

Custom credits
Advanced privacy agreements
Custom SSO / SAML
Company-wide onboarding
CRM:
Dedicated success team
Bulk retroactive import
Custom integrations
Admin controls

“Looking back, we were lucky to go with BuildBetter. A lot of other tools were extremely rigid. You've genuinely delivered on the tailoring — it's never been easier to work with any company we've bought from, ever.”

James Wallis

Brex

BuildBetter Calculators

Estimate your monthly cost with credits, and model the additional revenue you capture from lower churn and higher expansion.

Recommended Plan
Hobby
Monthly Price$49/mo
Included Credits36,000/yr
≈ Included Hours/yr (520 cr/hr)69
≈ Included Tickets/yr (32 cr/ticket)1,125
Est. Alternative Cost: $90/m
Est. Seats:
1 (4hrs/seat)
Call Recs:
$30 ($30/seat)
VOC Tools:
$10.00 ($0.50/thread)
Product AI:
$50 ($50/seat)
Est. BB Cost
$49/m
With 120 min & 20 Text Threads (Per month)
Est. yearly credits needed: 20,160
What are credits? And how do you use them?
Recordings520 credits / hourRecordings + Transcripts630 credits / hourText Threads / Tickets32 credits / each
Monthly credits
= Recording hours × 520 + Tickets × 32
If you also need transcripts, use 630 credits/hour for recordings instead of 520.
Your current estimate
Recording: 2 hrs × 520 = 1,040 credits
Tickets: 20 × 32 = 640 credits
Total this month: 1,680 credits | Per year: 20,160 credits

Discounted rate is available for startups,
non-profits and unlimited usage needs.

Reach out for Pricing
Fundamental misalignment

You should care about usage based pricing.

You're paying for seats, not value.

Per seat pricing:

Creates data silos

Tools either feel broken because teams maximize usage of one account, or teams are reluctant for people to get access to tools due to the cost of just one more person or team getting access.

Support + reliability is just a cost

Most of the revenue is generated on day one activation this means they have little incentive to prioritize support and improvements past what would keep you retained.

Quantity > Quality

For things like AI, due to the cost and margins, they are incentivized to use the cheapest models that produce the "good enough" results. Which means either bad deliverables or extra time wasted on the product.

Pricing that empowers, not silos.

View Compare
BuildBetter iconBuildBetter

Call Recorders

Product AI Tools

Qualitative Analysis Tools

Avg. cost

For 100 employees

Starting at $7.99/mo usage-based
$24,000+/year
$3,000/month
$4,000/month + usage

Data Ownership

You own your data
They own your data
They own your data
Your data is often used

Pricing

Usage-based, starting at $7.99/mo
Per seat
Per seat
Per seat + Usage

Call recording

Video recording + upload
Recording only
×
×

Rule-based taxonomy

Yes — fully customizable
×
Basic tags
Manual only

Custom workflows

Calls sit there slowly dying
Mostly manual reporting

Transcriptions

High-quality
Cost-effective
×
×

Summaries

In-depth
Basic - High Level
×
Basic - High Level

AI assistant

Chat

Embedded with calls + company knowledge
×
Generalized LLM
Generalized LLM

Documentation

×
×

Organization

Folder, tags

Basic
Basic

Signals

Analyze extractions

×
×
×

Privacy controls

Yes - per user
Basic - organization
N/A
Basic - organization

MCP access

Full MCP to all company knowledge
×
×
×

Knowledge base

AI-powered wiki + custom context
×
Basic
×

Custom reports

Fully custom + scheduled
×
Template-based
Template-based
Expand workforce by 20%

The returns you'll see

Teams achieve more, with less when they use BuildBetter.

  • Eliminate the need for a dedicated knowledge ops role and free up your team to focus on core responsibilities.

  • Accelerate new feature adoption by automatically equipping customer-facing teams with the knowledge to sell and support effectively.

  • Make data-driven decisions faster with real-time access to customer and team feedback across your entire organization.

  • Boost team productivity by 10+ hours per week by reducing time spent searching for information and waiting for answers.

Orgs don't have insight silos, which means less meetings, less ops, and more revenue all while maintaining industry leading security.

  • Save $2.1m+ annually (per 100 people) by automating manual knowledge ops across your entire organization.

  • Adopt AI without compromise by leveraging your internal and external data at scale to inform decisions, and drive revenue growth.

  • Ensure top-tier security and compliance with enterprise-grade features like SOC 2 Type 2, GDPR, and HIPAA compliance.

  • Drive rapid, widespread adoption with no per-seat pricing and seamless integration with existing tools and processes.

We plan to have

20 yearrelationships

with our customers

So, we built something that delivers
real value with incredible support.

BuildBetter's AI chat experience is better than anything else I've seen. Chat answers could be sufficient for executive reporting.

Product Leader

Enterprise

When we can't use BuildBetter for something, there's practically a mutiny. That's how essential it's become.

Product Manager

Growth Stage

I did a 16-minute voice recording on mobile, the summary it spit out literally saved me two days of work.

Product Leader

Enterprise

ChatGPT is a parlour game compared to this.

Engineering Lead

Series B

We don't operate without BuildBetter. This is the only platform that we use religiously.

Aditya Goyal

Product Manager

I wouldn't work for a company that doesn't have BuildBetter at the center of our operations.

Tiger Smith

Head of Product

Previous tools like Qualtrics couldn't deliver clean, reliable customer feedback reports. BuildBetter actually does.

Research Lead

Enterprise

I wrote a detailed product brief in Notion. A colleague put the same prompt in BB Chat. It came out exactly the same. Now I'm pissed I wasted 1.5 hours.

Product Designer

Growth Stage

We chose BuildBetter because they were willing to partner with us, co-design, and adapt — not just hand us a rigid out-of-the-box solution.

James Wallis

Brex

BuildBetter | AI for product teams