It's like ChatGPT but embedded with your entire company knowledge
Ask questions in natural language and get instant answers from all your recordings, documents, and research.
Calls
Generate uncannily accurate summaries of dialogues
Tickets
Analyze support tickets and conversation threads
Surveys
Integrate or upload survey data from your favorite platform
CSV
Upload structured feedback and data from any source
Emails
Analyze email threads and customer communications
Messages
Slack, Discord, and other messaging platforms
BB Chat
Answer questions, find insights and themes, and dig in across all of your data.
Analyze User Research
Drag as many calls as you want into chat, then have it analyze and find themes and patterns.
Generate Documents
Create PRDs, reports, and research documents directly from chat conversations.
Highlight Reels
Generate highlight reels from your conversations - curated clips of the moments that matter.
MCP Access
Connect to a dozen+ platforms via MCP — analytics, project management, CRM, and dev tools from one chat.
Agent Chat (Beta)
Deep research agent that plans investigations, cross-references findings, and delivers evidence-backed citations.
Multi-source Analysis
Analyze hundreds of calls, tickets, signals, and documents at once. Find patterns, themes, and outliers across your entire dataset.
Included in all plans
Unlimited seats means everyone on your team has access to BB Chat. No per-seat pricing.
“BuildBetter's AI chat experience is better than anything else I've seen. I think chat answers could be sufficient for executive reporting.”
James Wallis, Brex
What is BB Assistant (BBA)?
More than just another AI chatbot. BBA is purpose-built for product teams.
Agent Chat
BETAA deep research agent that plans investigations, cross-references findings across your entire dataset, and delivers evidence-backed citations.
Plans investigations
Breaks complex questions into research steps.
Cross-references
Validates findings across multiple data sources.
Evidence-backed
Every insight comes with citations and source links.
“The chat feature gives incredible contextual insights — being able to analyze multiple calls at once is a game changer.”
Raghav Jagetia, Razorpay
“ChatGPT is a parlor game compared to this.”
Mark GaleHead of Architecture, Sonder
Supports MCP servers from a dozen+ platforms
Connect BB Agent to your entire stack via MCP. Query analytics, manage projects, access CRM data, and interact with dev tools — all from one chat interface.
PostHog
Mixpanel
Amplitude
Linear
Jira
Asana
Monday
HubSpot
Intercom
Attio
GitHub
Vercel
Supabase
Stripe
Slack
Neon
Notion
ConfluenceWhat's next
“I'm pulling in a lot of summaries from discovery calls over the past several months. It wouldn't be possible to do this at scale without your application.”
“Loving the context the chatbot has now. Super helpful for brainstorming ideas like 'What should the main tags be for customer inquiries' without having to give ChatGPT a ton of context.”
“It's like an extension of my brain that can handle millions of signals. When the data gets overwhelming, BuildBetter just handles it.”
