All lessons
CourseStart hereCapture everythingUnderstand your customersWork with BoBPut it to workBuild with customersCustomer successSettings and admin
Use caseGetting set upRecording callsCRMSlackSignals and insightsKnowledge and docsBoB, your AI analystMCP: Claude, ChatGPT and CursorWorkflows and automationReportsSharing and permissionsProjects and roadmapInbox and triagePrototypesScreens, flows and sessionsPortal, public roadmap and changelogAccount lifecycle and onboardingControl Panel and Success DashboardDeals, contracts and renewalsCustomer stories and case studiesCall types and labelsTranscription and custom dictionaryBilling and creditsAPI and service accounts
8 lessons

Lesson 011 min 19 s
Welcome to BuildBetter
A quick map of the app, and where to go for what.

Lesson 051 min 17 s
Bring in Slack, support and feedback
Slack channels, support tickets and survey CSVs.

Lesson 071 min 9 s
Review a call
Summary, transcript, signals and sharing.

Lesson 11b1 min 34 s
Share with the right people
Calls, documents and collections.

Lesson 121 min 26 s
Knowledge
Bring your docs in, link them to calls, and BoB answers with your context.

Lesson 131 min 11 s
Ask BoB
Ask a question, check the source, focus on the calls you pick.

Lesson 241 min 8 s
Triage what needs you
Inbox views, items, routing and dismissing.

Lesson 271 min 26 s
Share a roadmap and changelog
Boards, a roadmap, and release notes on one portal.