Lesson 63 · Understand your customers

How do I work on a call with my team?

Comments, notes, and the details around a recording.

1 min 12 s7 stepsLesson 6 of 21 in Understand your customers

You’ll be able to

  • Discuss a call with your team
  • Keep notes beside the recording
  • Share a moment and organize the call

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Call Details View
Deep dive into individual recordings with transcripts, summaries, and AI insights
Collections Overview
Organize your content with flexible collections for easy access and sharing
Managing Recordings
View, organize, and manage all your call recordings in one place

Transcript

You can now work on a call with your team and keep notes, comments, and context together.

Open a recording. Participants shows who joined. Open the details to check the people and companies attached to the call.

Open Comments for the discussion around this recording. Your team can keep questions and follow-ups beside the call.

Mention a teammate with the at sign. Add the context they need, then post your comment when it is ready.

Open Notes. Choose Type manually to write meeting notes, or Select note to upload to bring in a text document.

In Transcript, hover a sentence and choose Copy Link. The link takes a teammate to that moment in the recording.

Use Tags and the call type to keep the recording organized. These labels give your team more context when they come back later.

Use Add to collection to keep this call with related recordings. Notes, discussion, and the original call stay connected.

Next up, shape the product areas your signals sort into.