Introducing the first pay-for-outcome agent
BoB finds work worth doing across sales, success, product, and engineering. He connects the evidence, prepares the next step, and carries it out when you approve.
Useful work, already underway
Give BoB a responsibility. He investigates the company context available to him and brings you a proposed next step with the evidence attached.
Prepare a morning brief. Follow commitments after calls. Look for customers to contact after a release.
See what changed, why it matters, and the source behind it. BoB checks the context before suggesting more work.
Review the proposed action and its credit cost. Approve useful work, reject the proposal, or dismiss the finding.
Inside a BoB proposal
Customers are asking whether they could build their own customer-intelligence tools. BoB connects the pattern across calls, signals, and accounts, then proposes a customer story that explains the difference between a prototype and production.
An interactive walkthrough
Follow a customer commitment from the sales call to the customer’s confirmation. Switch teams, inspect the evidence, and approve or reject the proposed work in this illustrative demo.
Follow Meridian’s commitment through BuildBetter.
Illustrative customer storyNeeds your attention
BoB found the commitment in the call and drafted the follow-up for the salesperson to review. The delivery date and success handoff are written into the email.
“We can have the weekly report delivered to your private Slack channel by October 16. I’ll put that in the follow-up and bring our success team into the kickoff.”
To: Maya Chen, Meridian · Cc: Alex, BuildBetter
Hi Maya,
Thanks for walking us through your team’s reporting process. As promised, we’ll have your weekly customer report delivered to your private #customer-insights Slack channel by October 16, with links to the original customer quotes.
Security review
Here’s our trust center for your security team. You can review BuildBetter’s security and compliance information there.
trust.buildbetter.aiYour October 5 kickoff
I’ve copied Alex, who’ll lead your onboarding. We’ll connect your calls and support tickets, set up the report, and confirm who should have access to the channel.
Draft for the salesperson to review. Nothing is sent automatically.
Create the follow-up draft
350 credits · only on approval
Fictional customer, commitments, dates, and revenue. No actions are sent and no credits are charged.
Loops: responsibilities BoB returns to
A loop has a job and a cadence. You can change what BoB watches as the work changes. Start with a responsibility your team already spends time chasing.
Draft the follow-up, capture the commitment, and connect it to the people responsible for delivery.
“Prepare the follow-up after customer calls. Include what we promised and who needs to pick it up.”
Bring customer success a brief on the accounts that changed, the evidence behind the risk, and a proposed next step.
“Every weekday, tell me which customers need attention and what changed.”
Connect repeated requests across sales and support. Bring product the customer evidence and a proposed project.
“Watch for recurring enterprise requests. Check whether we’re already working on them.”
Connect the shipped change to the customer who asked for it. Prepare the update that closes the loop.
“After a release, find the customers waiting for the change and draft their follow-up.”
Look for stale documentation, gaps in company knowledge, or skills that need a better instruction. Propose the update for review.
“Review the knowledge and skills our team relies on. Flag what no longer matches the product.”
How we built BoB
BoB needs to know who made the request, what your team promised, and whether the work shipped. Read why we built the context infrastructure first—and how that shapes his judgment, feedback, and incentives.
Read how we built BoBCustomer conversations connected to the people, accounts, and projects behind them.
A job to return to, with evidence that survives the handoff.
Work worth accepting. Feedback that informs what happens next.
BoB’s background reading and reasoning are free. Approved actions use credits, with the action cost shown before you decide. Data ingestion is billed separately.
BoB prepares the proposed action for review. Connected integrations require permission, and writes wait for approval. Rejecting a proposal does not send it or charge its action cost.
Accepted work, rejections, dismissals, and self-audits inform later runs. BoB can propose changes to loops, knowledge, and skills. How We Built BoB explains these mechanisms and their limits.
No. BoB follows work across sales, success, product, and engineering. A customer promise may start in a sales call, shape a project, and end with a success follow-up after the release.
From hello to renewal
Meet BoB, with your team’s workflow in mind. Just a friendly hello.
