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Understanding usage

What is a BuildBetter credit?

A credit is a unit of usage. Your plan provides the product access and credit allowance; credits cover processing your data and the actions you approve.

1. Bring your data into context.

Processing calls, tickets, and documents turns them into searchable company context. Ingestion uses credits independently of BoB’s work.

See supported sources

2. Approve work from BoB.

BoB connects the evidence and proposes a next step. See the action and its credit cost before approving. His background reading and reasoning are free.

See how BoB works

A few processing examples.

One recording hour

520 credits

Standard recording processing

One text thread or ticket

32 credits

Thread processing

For example, two recording hours and 20 tickets use 1,680 credits. Documents, other sources, and approved BoB actions are additional usage.

Calculate your processing estimate

Plan around the year.

Annual plans give you a yearly credit pool. Pro includes 1,728,000 credits per year for $17,280, billed annually. The $1,440 monthly equivalent is a comparison figure, not a month-to-month plan.

What a lower credit
rate changes.

Additional credits cost less on Starter and Explorer. Compare the same volume at each plan’s published rate.

100,000 additional credits, beyond your plan’s included allowance

Hobby

$0.014 per additional credit

$1,400

Starter

$0.012 per additional credit

$1,200

Explorer

$0.008 per additional credit

$800

This compares additional usage only. Your plan subscription and included credits are separate. All prices in USD.

Customer evidence

Typeform
I've never used a tool that actually connects the dots across all my platforms. BuildBetter does that, and it makes me so happy.
Agnes AbelTypeformRead their story

Our pricing philosophy

Everyone should be able
to use the context.

Customer knowledge becomes more useful when sales, success, product, and engineering can act on it together. Charging for each person makes that handoff harder. Unlimited seats let your whole team participate.

Invite the whole team.

A customer commitment should reach everyone responsible for delivering it. Sharing context should not require another seat purchase.

Make the work worth paying for.

BoB shows you what he proposes to do. You decide whether the work is worth approving before it uses action credits.

Use it where you work.

Reports, Workflows, API, MCP, and CLI connect context to your team and your own software. Choose the access that fits.

We plan to have 20-year relationships with our customers. That means useful work, support that helps, and room for your team to grow.

Let’s work through your numbers.

Bring your sources, workflows, and questions.

Book a demo