Course 08 of 08
Settings and admin
Label your calls, teach the transcriber your words, track credits and connect your tools with the API.
Start lesson 344 lessons, about 5 minutes
After this course
You’ll be able to
- Label calls by the kind of conversation
- Set the transcription language
- See your credits and what used them
- Create a service account per integration
Lessons
about 5 minutes
Lesson 34 · 7 steps
Label your calls with call types
Smart or manual labels, and who can read each kind of call.
1 min 24 s
Lesson 35 · 5 steps
Teach the transcriber your words
Transcription language and a custom dictionary.
1 min 9 s
Lesson 36 · 7 steps
Track your credits in Billing
Balance, usage, top-ups, auto-recharge and quotas.
1 min 10 s
Lesson 37 · 6 steps
Connect your tools with the API
Service accounts, credentials and access levels.
1 min 9 s
More courses
All courses
2 lessonsCourse 01
Start here
Get your bearings and set up your workspace in a few minutes.
2 lessons, about 3 minutes
5 lessonsCourse 02
Capture everything
Bring every call, Slack thread, ticket and CRM record into BuildBetter.
5 lessons, about 7 minutes
8 lessonsCourse 03
Understand your customers
Review calls, find the signals that matter, and decide who sees what.
8 lessons, about 11 minutes
