Kustomer
Connect Kustomer to BuildBetter and bring your customer service conversations into your feedback platform. Analyze support interactions for product insights.
Overview
Connect Kustomer to BuildBetter and bring your customer service conversations into your feedback platform. Analyze support interactions for product insights.
Features
- Automatic ticket sync
- Customer sentiment tracking
- Issue categorization
- Trend identification
- Response analysis
- Customer health signals
Use Cases
- Support ticket analysis
- Customer pain point identification
- Product feedback extraction
- Churn risk detection
- Support team insights
How to Set Up
- 1.Navigate to Settings > Integrations
- 2.Click on the integration card
- 3.Connect your support account via OAuth
- 4.Select ticket types to sync
- 5.Configure sync frequency
- Get Started
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