Plain
BetaBring Plain support threads into BuildBetter to find recurring issues and customer feedback. Choose the thread statuses, message sources, and history that matter to your team.
Overview
Bring Plain support threads into BuildBetter to find recurring issues and customer feedback. Choose the thread statuses, message sources, and history that matter to your team.
Features
- Support thread sync
- Thread status and message-source filters
- Historical thread import
Use Cases
- Find recurring customer issues
- Share support evidence with success and product
How to Set Up
- 1.Open Settings > Integrations and select Plain
- 2.Connect your Plain API key
- 3.Choose thread statuses, message sources, and the history to import
- Get Started
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