Lesson 86 · Understand your customers
Which signals are real requests, and do we already have them?
Read the evidence. Answer each question separately.
You’ll be able to
- Separate real requests from other signals
- Record coverage and the decision
- Find reviews and use the review Loops
Read the docs
Synced from docs.buildbetter.aiThe help pages for this lesson, kept up to date. Read them here without leaving the lesson.
Transcript
You can now separate real requests from other signals and check what your product already covers.
Open Signals and choose a signal. Read the source before you answer the questions in Review.
Is it a request has Yes, No, and Unsure. No stops this person from counting as asking for it in clusters and reports.
Do we have it lets you choose Exists, Partly, or Missing. Add why the answer fits the evidence.
Decision records Undecided, Accepted, Planned, Shipped, or Won't do. Check Review history to see who answered.
In Signals, use the Review filter to find Human reviewed, AI reviewed, or Reviewed by me.
In Workflows, open Start from a template. The Is it a request and Do we have it Loops can review matching signals in batches.
Each review Loop starts paused. Review it, then activate it when it looks right.
Next up, let BoB match requests to your board and help write your changelog.
