Lesson 23 · Build with customers

Track projects with customer evidence

Projects, evidence and status updates.

1 min 24 s7 stepsLesson 1 of 5 in Build with customers

You’ll be able to

  • See the evidence behind every project
  • Get a status update on demand
  • Follow work from request to pull request

Read the docs

Synced from docs.buildbetter.ai

The help pages for this lesson, kept up to date. Read them here without leaving the lesson.

Projects Overview
Run your product roadmap from inside BuildBetter — every project grounded in real customer signals, ARR, and engineering activity
List & Views
Browse projects by who owns them, by product area, or as a flat list — switch between list and kanban layouts, and use the AI Roadmap to see themes across active work
Project Detail
The two-column project page — timeline and signals on the left, a rail of contextual cards on the right
Common Project Workflows
Create a project, update scope from a call, send a status update, attach signals, run close-the-loop after release

Transcript

You can track every project with the customer evidence behind it, from the first request to the pull request that ships it.

In Build, open Projects. My projects shows the work you own. Up top, ARR, Signals, PRs and Blockers add up everything in the list.

Click All projects to see your whole team's work. Switch to Kanban to see each project by stage.

For a quick update, click Status update. Pick a scope, a type and a time window, then click Generate. You get a summary ready to paste into Slack.

To dig into one project, search for it and open it. Status, owner, priority and initiative sit at the top.

Open Evidence. You see how much ARR is asking for this work, how many customers, and every signal, call and pull request behind it.

Click Signals to read each request. Click a customer, like Globex, to see only what they asked for.

Click PRs to see the pull requests doing the work, and where each one stands.

Next up, triage what needs you in the Inbox.