Lesson 11 · Understand your customers

Collections and permissions

Group calls by project and decide who sees them.

1 min 4 s6 stepsLesson 5 of 8 in Understand your customers

You’ll be able to

  • Group calls around one project
  • Control who sees a collection
  • Turn a collection into a document

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Synced from docs.buildbetter.ai

The help pages for this lesson, kept up to date. Read them here without leaving the lesson.

Collections Overview
Organize your content with flexible collections for easy access and sharing
Privacy & Sharing
Managing privacy settings and sharing options for BuildBetter content
Creating Documents
Transform your calls and data into structured documents with AI

Transcript

Collections group calls, signals and documents around one project or question.

In Library, open Collections and click Create Collection. BuildBetter opens a new, empty collection.

Give it a name. Open the menu, choose Rename, and type Pricing research.

Click Add, then Add Recording. Pick the calls you want and click Done.

Signals and documents go in from the same Add menu, and each kind gets its own tab.

Now decide who sees it. Open Access Settings and keep it private, share it with specific people, or open it to the whole workspace.

Once it's full, click Generate and choose Generate Document. BuildBetter writes one document from everything inside.

Next up, sharing.