01Prepare the data
Evaluate
Connect sources, normalize conversations, track changes and handle reprocessing.
With BuildBetter
Bring calls, tickets and documents into one company context.
BuildBetter & Vector databases & RAG
Retrieval is a component. Customer context is a system.
A vector database can be the right foundation for a retrieval system you own. Decide which parts you want to build and maintain, and which parts your team needs ready to use.
Compare your workflowCustomer evidence
“I've never used a tool that actually connects the dots across all my platforms. BuildBetter does that, and it makes me so happy.”
Start with the fit.
Choose your own infrastructure when control over storage, retrieval strategy and a custom application is the job—and you have a team to operate it.
How retrieval-augmented generation works ↗Work through the same three decisions.
02Keep the business context
Evaluate
Join passages to people, accounts, commitments and permissions. Maintain those relationships as data changes.
With BuildBetter
Connect findings to the customer and the original source.
03Evaluate and act
Evaluate
Measure evidence retrieval, keep results current, and build the review and action workflow.
With BuildBetter
Use AOT, reports, projects and BoB to carry evidence into work.
Keep the evidence attached.
Bring a real question.
Compare the answer, the evidence and what your team can do with it.
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