How Easy As Pie Chose BuildBetter as Their HIPAA-First Partner for AI Services
Easy As Pie chose BuildBetter as their HIPAA-first partner and plans to recommend it to clients. The decision was driven by compliance posture and trust, alignment with their shift to AI services, and responsive support. They're expanding access by adding team members and exploring deeper technical collaboration to productize AI services for regulated clients.
“We chose BuildBetter over competitors because it's HIPAA-friendly, and I'll recommend it to our clients.”
Danielle, Easy As Pie
The Challenge
Easy As Pie needed a HIPAA-first recording and insights partner to mitigate legal risk for healthcare and sensitive engagements. They wanted a platform they could confidently present to clients and potentially standardize across programs. Their service line was shifting toward AI, requiring a compliant capture solution and a partner to co-build AI workflows clients can trust. Danielle personally vets partners for compliance and referenceability before promoting them to clients—compliance isn't optional, they only work with partners who keep them out of legal trouble.
The Solution
BuildBetter provided compliance-first deployment with clear documentation and contracting posture meeting partner criteria, along with publicly demonstrable compliance standards. Guided onboarding streamlined setup for new seats with auto-record capabilities, with a responsive support loop willing to test fixes live during training sessions. A technical collaboration path was established as a framework for AI deliverables using captured signals as the substrate.
The Results
Easy As Pie now has the confidence to recommend BuildBetter to their clients. They can add new team members and scale capture without friction. BuildBetter serves as the foundation for building AI-driven services without compromising legal posture. The team is adding new users and seats for auto-recording capabilities and exploring deeper technical engagement to operationalize AI services. Their vision is to standardize BuildBetter as the compliant capture-and-insight layer across client programs and co-develop AI workflows that are audit-ready and safe to sell into regulated verticals.
What they're saying
“We chose BuildBetter over competitors because it's HIPAA-friendly, and I'll recommend it to our clients.”
Danielle, Easy As Pie
“For us, compliance isn't optional—we only work with partners who keep us out of legal trouble.”
Danielle, Easy As Pie
“We're leaning into AI and want to collaborate with your team on the technical side.”
Danielle, Easy As Pie
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